1. Introduction

This Privacy Policy describes how we, Deskntea Co. , the provider of the Luni Monster app ("we," "us," or "our"), collect, use, and protect your personal data when you use the Luni Monster app ("App"). By using the App, you agree to the collection and use of your data in accordance with this policy.

2. Information We Collect:

We may collect the following categories of information:

- Account Information: name, email address
- User Identifiers: internal user ID
- User Content: messages, chat interactions, and diary entries
- Interaction Data: contacts, communication activity, and engagement within the app
- Technical Data: device information, logs, and basic usage data

This is the only personal information we collect and store. It is used solely to provide the best user experience, activate subscriptions and for communication regarding your account, including updates and support.

We do not use your data for advertising purposes.

3. How We Use Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve the App.
• To communicate with you about your subscription and provide customer support.
• To analyze usage trends to improve the user experience.

4. Use of Third-Party Services

We use third-party services to help us deliver, analyze and improve the App. These services may collect information about your usage of the App, such as IP addresses, device type, and interactions within the App. The third-party services we use are:

PostHog: We use PostHog for product analytics to understand how users interact with the App. For more details on how PostHog collects and processes data, please refer to their Privacy Policy

DeepSeek: We use DeepSeek to provide core functionality of the app, particularly to support the chatbots available inside the App. For more details on how DeepSeek collects and processes data, please refer to their Privacy Policy

5. Data Retention

We retain your data for as long as necessary to provide the services you have requested, including maintaining your subscription and sending necessary notifications. You can request the deletion of your personal data by contacting us at any time.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data. These include:

• Access to your personal data: You have the right to request access to the personal data we hold about you.
• Correction of your data: You have the right to request corrections to your personal data if it is inaccurate or incomplete.
• Deletion of your data: You can request the deletion of your personal data by contacting us at hello@luni.monster. In certain cases, we may be required to retain some of your information for legal or business purposes.
• Opt-out of marketing communications: You can opt-out of receiving marketing communications at any time by following the instructions in the communication or by contacting us directly.

7. Security of Your Information

We take reasonable steps to protect your personal data from unauthorized access, use, or disclosure. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Account Deletion

Users can delete their account directly within the app.

If users cannot access their account, they may request deletion by contacting: hello@luni.monster

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the "Effective Date" at the top of the page. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is being used, please contact us at hello@luni.monster